BY GIVING US YOUR DOCUMENTS TO DELIVER, YOU HAVE AGREE TO THE FOLLOWING :

VICHARE COURIER SERVICE PVT.LTD. has been giving services to its clients by carrying Documents for delivery to the various destinations under the following terms & Conditions:

TERMS AND CONDITIONS

1. Next working day delivery procedure The delivery timing between 10:00 am. to 06:00 p. m (Except Value Added Service No service will be provided to "The Service Seeker" on holidays declared by the management of VCSPL.
2. Acknowledgment slip of individual document will be received by The Service Seeker within three working days after the date of delivery If and when the original POD is lost in transit then on request if made by the The Service Seeker within one week, VCSPL will provide the copy of "Run Sheet" duly acknowledge by VCSPL.
3. The Contact No. of The Service Seeker and the consignee should be mentioned along with the address on the envelope. VCSPL will deliver documents only at the address mentioned on the envelope and will not deliver at any P.O. Box address. Documents Booked by The Service Seeker are delivered to the consignee / person who accepts on their behalf, at the given address, is deemed to be delivered to the consignee and the acknowledgement is obtained. Once the consignee receives the document and signs on the proof of delivery (P.O.D.) it is assumed that the consignee has received the document intact, after that, any claim will be treated void.
4. VCSPL may avail any type of transportation for smooth and quicker delivery VCSPL will not be in a position to 'hold' or return documents in transit for any reason, for the explicit purposes of resolving any dispute between The Service Seeker and their customers
5. The document undelivered on account of the consignee being absent / person not available or the premises being closed an intimation in the prescribed form will be left there requesting the consignee to collect the document on next consecutive working day VCSPL will make one more attemptfor delivery failing which the document will be returned to The Service Seeker
6. Monthly contract basis, one pick- up daily. The documents will be picked up only from one location at The Service Seeker premises. The documents should be kept ready by The Service Seeker as per the time fixed for pick up. In case of additional pick- up The Service Seeker will depute representative at VCSPL Service Centre with the documents. In case of bulk quantity the documents must reach VCSPL Service Centre by 12:00 noon, So that the next working day delivery schedule is assured. Bulk quantity of documents given late in the evening the same will be delivered a day after the delivery schedule. Payment for the bulk load of 200 and more documents given at a time will have to be made at the time of pick-up.
7. An advance amount of ‘_ / - will have to be paid to VCSPL before starting the service This advance amountwill be adjusted in The Service Seekerfinal bill; pending bills and the balance amountwill be refunded ifeither partyterminatesthe contract Incase The Service Seeker wish to indefinitely continue the contractthen the advance amountwill be retained by VCSPL.
8. Monthly contract agreement clearly states that even no document received during the month the minimum bill of ‘ /- - all applicable taxes will be raised Documents for Value Added Service, Outside Mumbai Region, additional documents & duplicate copy charges will be charged separately with consolidated monthly bill if availed The Service Seeker agrees to pay the rates as per rate chartofthis agreementto VCSPL The above rates are subjectto increase with prior notice
9. Document weighing more than weight specified in the contractwill not come under contract quantity butwill be treated asweighted document and charged separately according to the rates specified For packets weighing very little but occupying abnormal area additional charge will be leviable as follow Chargeable weight would be actual or volumetric whichever is higher I LengthXBreathXHeight : 6000= Weight.
10. Service Tax shall be levied as applicable under chapter 5 of Finance Act and Rules and The Service Seeker shall have to pay the same over and above the Courier Service Charges which is at present @ 10% Service Tax + 2% Education Cess on Service Tax + 1% Secondary & Higher Education Cess on Service Tax (or as applicable). VCSPL Service Tax Registration No: ST/ MUM / DN.IV: COU-262/ CEN.REG / 2008. Service Tax PAN base No : AAACV4075BST001.
11. Bill shall be given to The Service Seeker at the end of every month. Payment must be made by Cheque at the respective Service Centre, strictly within 10 days drawn in favour of "M/s. VICHARE COURIER SERVICE PVT. LTD." No cash payment shall be made to any of VCSPL representative, for which VCSPL shall not be held responsible.
• The above rates offered to The Service Seeker are for the Bill Payment to be released within 10 days. If the Bill payment commitment from The Service Seeker part is unduly delayed beyond the stipulated period, VCSPL will have the right to demand additional advance equivalent to the monthly billing amount and could also be forced to revised the rates further.
• Incase the above payment commitment from The Service Seeker part is not fulfilled VCSPL will have the rights to discontinue the service without any written intimation and the service will be affected adversely.
12. In case of Contract transfer to other Service Centre or signed discontinued in between the month Bill which will be sent to The Service Seeker for the number ofdays ofservice rendered during the said month
13. The Service Seeker desires to change to other contract the same should be done at the start ofevery month and not in between the month Transfer ofcontracts to other Service Centre will be accepted subjectto clearance ofpending bills ofexisting Service Centre
14. Incase the Cheque issued by The Service Seeker is not honoured or required to be returned because of it's inability to be processed by Bank for any reason, an amount of * 250/- ( Rupees Two Hundred and Fifty Only ) or actual amount per Cheque will be charged withoutprejudice to VCSPL's right to take action against dishonour of Cheque.
15. Please adhere strictly to the followings
• Documents namely Share Certificate Dividend Warrant Demand Draft Fixed Deposit Receipts Cheques Bearer s Cheque Prize Bond Gift Cheque any valuable documents negotiable instruments etc will not be accepted by VCSPL If sent itwill be atthe entire risk ofthe The Service Seeker for which VCSPL will notbe responsible
• VCSPL will notacceptany postal letters or inland letters etc as ithas been strictly prohibited
• The Service Seeker sister concerns ifany should be noted below
  a       b     
  c       d     
• Documents other than the The Service Seeker will not be accepted by VCSPL If so desired then payment should be made in advance.
• All undelivered documents with reasons will be returned to The Service Seeker and will be charged accordingly by VCSPL.
• The documents given for delivery should be as per VCSPL service area VCSPL shall not be responsible for any delay for returning documents ofoutofservice area. The same documents will be returned to The Service Seeker within 3 working days.
• Any places which are declared as prohibited area Services in those areas will not be provided by VCSPL No services willbeprovidedatEsselWorld Manory MadhIsland ElephantaCaves KanheriCavesetc ix: The VCSPL will not be responsible for any document sent by The Service Seeker which is prohibited by law of carriage
16. Advertising on VCSPL PO D, s should not be objected and no claim complaints will be entertained
17. PO D 'sto be recorded serial-wise and are to be stapled by The Service Seeker representative only Incase of mis- use / loss of P.O.D. then the costforthe same will have to be borne by The Service Seeker. If The Service Seeker discontinue VCSPL services, then the balance P. O D's lying with The Service Seeker will have to be returned to VCSPL, failing which VCSPL will debit to The Service Seeker account for the balance PO D's @" 0.50 paise per P.O.D. slip.
18. The Documents / articles booked by The Service Seeker can be opened without intimation by VCSPL or in transit by Govt. Authorities for inspection purpose for securities reasons. VCSPL reserve the right to refuse any document which is the sole and unfettered judgment of VCSPL, which may soil, taint or otherwise damage other documents or which is economically or operationally impractical to transport or which is improperly packed or wrapped
19. The document which attracts octroi at check post will not be accepted by VCSPL if sent it will be at The Service Seeker s risk and the actual octroi paid by VCSPL and fine for non declaration as per rules should be paid to VCSPL extra Envelope contents are other than documents, than declaration is to be made for octroi purpose VCSPL shall not be liable for any loss arising due to confiscation of goods by any Govt or Local Authority
20. The VCSPL shall not be held responsible for any loss or damage due to improper packaging for any kind of unintentional damage to the item For any internal damage to any consignment packed in a box packet VCSPL will not be held responsible forthat For any accidental damage to the messenger carrier of document, The Service Seeker or Consignee will have to forfeit the loss
21. The VCSPL shall not in any case be held responsible for any consequential loss, such as Loss of Interest Profit, Markets Utility
22. In case of late delivery due to Fire Riot Strike Epidemic Stromy Weather Flood and other Natural Disasters Calamities, or transport failure, festivals celebration, sudden absentees of many operation staff, VCSPL may take more time to deliver the item for the sake of sustainability of document being carried. If Bulk quantities of documents are booked for a particular location at a given time then the delivery of documents for that location could be delayed for which VCSPL would not be responsible.
23. The documents booked by The Service Seeker are delivered to the consignees without knowing about the contents. Hence VCSPL shall not be in any way responsible / liable for lost / damage of articles or any dispute between The Service Seeker / Consignee due to the objectionable contents. The Service Seeker will be responsible for any misinformation on the notes accompanies the item.
24. The charges of carriage having been based upon the value declared by The Service Seeker, liability shall in no event, exceed the shippers declared value for carriage stated on the face of the consignment note and in the absence of such declaration by The Service Seeker, the liability shall not exceed " 15,   '. Rupees Fifteen Only : perdocument
25. It is expressly understood and agreed by The Service Seeker that VCSPL do not offer and will not be required to insure any item for carriage by VCSPL, and even declared the contents of documents by The Service Seeker
26. 26 The documents not covered by insurance are sent entirely at the risk of The Service Seeker Maximum sum of" 15 i Rupees Fifteen Only ; shall be paid to The Service Seeker if the consignment is misplaced lost mis delivered or untraceable during transit Wherever necessary insurance coverage will be arranged by The Service Seeker
27. Any claim grievance brought by The Service Seeker against VCSPL the same must be notified by The Service Seeker to any of the office or VCSPL Service Centre, in writing within 15 days from the date of booking of the document. No claim grievance will be entertained after 15 days of booking. Acknowledgment Proof of Delivery will be stored for a maximum period of Two months from the date of booking
28. If for any reason or circumstances any employee of VCSPL is required to attend any court for The Service Seeker or consignee chargesof" 500 (Rupees Five Hundred only) perday perperson will have to be paid in advance to the VCSPL The intimation of the court attendance shall be given in advance along with the aforesaid charges If any expenditure is incurred by the VCSPL towards the court attendance proceedings over and above the aforesaid charges the same shall be reimbursed to the VCSPL by The Service Seeker
29. All claims regarding the document will be settled at the Booking Service Centre of VCSPL, subject to terms and conditions of carriage of M,'s VICHARE COURIER SERVICE PVT LTD,
30. The contract agreement will be valid from / /20 to /  /20 but can be terminated earlier by
    either party, after giving one month's notice in writing to the other with reason.
31. The terms and conditions continued here above will be subject to change from time to time based on need and on any new service being offered by VCSPL and VCSPL reserves the right to change amend or cancel, any of the clauses
32. Any dispute differences claims counter claim arising out of under or in connection with this agreement or any other breach thereof shall be resolved by mutual negotiations by and between the parties Any unresolved dispute claim counter claim or difference shall be finally settled by an arbitrator to be nominated by the Chairman of VCSPL It being clearly understood and agreed by The Service Seeker that The Service Seeker shall not object to appointment of such a person on the grounds of bias or the like The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act 1996 The venue of Arbitration shall be in Mumbai
33. The parties mutually agree that the Courts of Mumbai alone shall have jurisdiction with regard all or any of the matters arising out of or related to this agreement