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 About Us

 

 Primary Objectives

 

 Range of Product & Services

 

 Salient Features

 

 Terms & Conditions

 

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Pick-Up Request

 

 

Our Clientele

 

Drop Box Facility

 

 

 

the name the business community trusts and relies on daily for its delivery of time sensitive documents and parcels.

Vichare Courier Service Pvt. Ltd. was incorporated in 17th December, 1996 with a total of Three Directors, emerging into the Local messenger market with great inspirations, enthusiasm and dedication.

 

Seed sown in the year 1996 has grown in very short span into a tree, with valued consignor's and staff support, having more than 75 branches with a total strength of 2300 + employees working dedicatedly in three shifts, handling 100000 + documents daily. Its roots are spread all over Mumbai & beyond...

Our the period, effectively studied and learned the industry, gradually investing its time and resources into quality personnel. Furthermore throughout this time, built up an impressive array of customers who continue to rely on and are still the focal parameters used to measure our success rate on a daily basis.

From the beginning, we recognized that when we perform for you, our performance reflects directly on you and your business because of our prompt service irrespective of quantum. We attach great significance to providing personal care and attention to every single consignment and through that to every single customer. We are a Company with Vision. Encouraging the sharing of new ideas, thoughtful Planning and responsive Management. Enjoy an unparalleled reputation for service excellence and for driving our business forward with innovation, integrity and professionalism.

Centralized Marketing Division and Customer Service Cell :

Always accountable. Always there.

We have a centrally located team of professionals engaged in Marketing and Customer Services at marketing division, providing price fixation for each job / lot, and interaction with clients and different Service Centres, attending / resolving grievances of clients. The responsibility rests with the division for deputation of Marketing Executives to meet the customer needs. With the support of these highly innovative staff, we have accomplished our objective to serve you beyond your expectations. Our staff will be friendly, knowledgeable and receptive to your individual needs and request.

Our business philosophy has been to keep every single client hassle-free and smiling. With all the precautions taken, human error factor creeps in, and as a result both of us are subjected to embarrassing situation. We have highly trained STAFF at each Service Centre to resolve your grievances. This has invariably resulted in a positive impact on our clients "bottomlines".

 

The basic fundas of functionality of Service Centre & Collection Point :

Efficiency, Safety & Fullproof Dispatch…………… Our success mantras.

Our most valued earning is the customers trust because of which we have been the front runner in the race of efficiency and safety. It would be amazing to note that is dealing with 100000 + documents in a day.

 

 

 

Each document is allotted, with a distinctive POD, which is fixed on the document, on which acknowledgement of consignee is obtained. The POD No. are entered into the registers at four different points, resulting in full-proof dispatch system living hardly any elbow room for missing document.
Our more than 200 Collection Centres are set up with the co-operation of the Business Associates all over Mumbai, Pune & Nasik where only booking of documents is done, saving our walk-in customers valuable time.

 

Improvement in quality service:

We are the one who have set service benchmark in courier industry. It is needless to say of the special care, we take of your time sensitive documents and parcels, irrespective of size & weight. We have no product to display, but give you a fairdeal by way of service.

Suitable software packages are being developed now at few selected Service Centres on experimental basis for knowing the status of each document. The system will be introduced in other Service Centres in near future to facilitate speedy feed-back to our clients.

Future Expansion to provide efficient & more reliable Service :

Online booking / Query facility & Prepaid Coupon System are future innovations that would be introduced to further render our services Unbeatable and Unmatched. Areas of operations will also be expanded for your mailing needs.

 

MICRO, SMALL AND MEDIUM ENTERPRISES DEVELOPMENT ACT, 2006 :

We are registered under MICRO, SMALL AND MEDIUM ENTERPRISES DEVELOPMENT ACT, 2006 as SMALL ENTERPRISE and our Entrepreneurs Memorandum Number is 27-022-22-00023 dated 11.03.2008.

 

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